AutoTorro SMS Messaging Policy
This policy outlines how AutoTorro collects opt-in consent, sends transactional text messages, handles opt-out requests, and safeguards your mobile privacy.
Last Updated: July 2026 • Effective Date: Immediate
Key Program Highlights
1Program Description & Message Types
AutoTorro is an online vehicle service platform connecting customers with automotive service providers. SMS messaging is strictly optional. Customers can create an account, submit a vehicle service request, receive quotations, contact support, and use AutoTorro without consenting to SMS messages. Customers who voluntarily choose to receive SMS messages provide their mobile number and separately check an optional SMS consent checkbox that is unchecked by default. The SMS checkbox is not required and does not affect completion of registration, service requests, or any transaction. Transactional SMS messages are sent only to users who have provided explicit SMS consent.
Transactional SMS messages may include:
- Appointment confirmations & vehicle service request updates
- Alerts when local mechanics submit repair estimates/quotations
- Mechanic assignments and booking reminders
- Customer support communications & account security notifications
2How End-Users Consent (Opt-In Flow & CTA)
Customers voluntarily opt in to receive AutoTorro transactional SMS messages by checking a separate SMS consent checkbox that is optional and unchecked by default.
SMS consent is not required to create an account, submit a vehicle service request, receive quotations, contact customer support, purchase services, or otherwise use AutoTorro.
A customer who leaves the SMS checkbox unchecked can still complete registration and all applicable service transactions normally.
AutoTorro sends campaign SMS messages only when the customer has explicitly opted in.
The SMS opt-in mechanism is available publicly at: https://autotorro.com/sms-consent
Customers may also encounter the same optional SMS opt-in during account registration, contact form submission, or vehicle service requests.
Acceptance of Terms & Conditions and acknowledgment of the Privacy Policy are handled separately from SMS consent and are not bundled with or dependent on the SMS opt-in checkbox.
The SMS disclosure identifies the message types, message frequency, message and data rate notice, and STOP/HELP instructions.
Public Consent Touchpoints:
Official Opt-In CTA Form Sample
SMS Notifications (Optional)
Yes, I agree to receive transactional SMS messages from AutoTorro regarding my vehicle service requests, appointments, quotations, booking updates, service reminders, and customer support. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out or HELP for help.
SMS consent is optional and is not required to create an account, submit a service request, receive a quotation, purchase services, or use AutoTorro.
3Message Frequency, Cost & Voluntary Participation Disclosures
Message Frequency: Message frequency varies depending on the number of active vehicle service requests, quotes received, and appointment updates. Typically, users receive 2 to 6 messages per active service request.
Cost: AutoTorro does not charge a fee to receive text messages. However, standard message and data rates may apply from your wireless carrier depending on your mobile phone plan.
No Mandatory Consent / 100% Voluntary:SMS consent is completely optional. Consent to receive SMS messages is NOT bundled with acceptance of our Terms & Conditions or Privacy Policy, and is NOT required to create an account, request vehicle service, receive quotations, contact customer support, purchase services, or use AutoTorro.
Decline SMS & Continue Using AutoTorro: Users may choose to decline SMS notifications at any time and continue using all AutoTorro services without restriction or penalty.
4Opt-Out (STOP) & Customer Help (HELP)
You can cancel the SMS service at any time. Simply text STOP to any SMS message sent from AutoTorro. Upon sending STOP, you will receive a single confirmation message verifying your opt-out. No further messages will be sent.
If you experience issues with the messaging program, reply HELP to any SMS message for assistance, or contact our support team at support@autotorro.com or +1 (800) 555-0199.
5Mobile Privacy & Data Protection Statement
AutoTorro maintains strict privacy standards. Mobile phone numbers and text messaging originator opt-in consent data will NOT be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes under any circumstances.
For full information on how we handle personal data, please review our comprehensive Privacy Policy and Terms & Conditions.
Questions About Our SMS Policy?
If you have questions regarding this policy or need assistance with your mobile subscription, please reach out to support.